Tutorial Video
Key Learning Points
- Multi-branch decision flow design
- Reservation node and information collection
- Seat availability check and fallback options
- Handling user acceptance/rejection of alternatives
- Node connections and flow completeness
Steps
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Add a Reservation Node
- Add a “Reservation” node to the conversation flow to collect user info: number of people, time, special requests, etc.
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Branch Handling
- Check seat availability:
- If available: go to “Register Reservation Info” node and complete the booking.
- If not available: go to “Offer Alternative” node.
- Check seat availability:
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Alternative Branches
- If user accepts the alternative: go to “Register Reservation Info” node.
- If user rejects the alternative: go to “End” node and thank the user.
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Node Connections & Save
- Ensure all nodes are connected so the flow can be saved successfully.
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Test the Flow
- Test the reservation process, verify info collection, branching, and final booking result.