Status Reference - Pathors

Wire values are case-sensitive — match them exactly.

Call Status

Final status of a call, surfaced in the dashboard, API, and webhook payloads.

Value	Meaning
`userHangup`	The remote party hung up.
`userRejected`	The remote party rejected the call.
`agentHangup`	The agent ended the call.
`userNoAnswer`	The user was on the line but never spoke before timeout.
`agentNoAnswer`	No agent picked up the room.
`busy`	The line was busy.
`invalidNumber`	The destination number was rejected as invalid.
`voicemail`	Voicemail was detected on outbound; the agent hung up before speaking.
`transferred`	A successful transfer to a human or another number.
`transferFailed`	Transfer was attempted but failed.
`error`	The agent hit an unrecoverable error.
`errorTransferred`	Agent error mitigated by transferring to the fallback number.
`sipTrunkFailure`	SIP layer failed (e.g. provider outage).
`unknown`	Outcome couldn’t be classified — hover the status badge in the dashboard for a hint about what happened.

Dispatch Status

Per-contact state inside a campaign.

Value	Meaning
`pending`	Imported but not yet eligible to dial.
`queued`	Selected for dialing, waiting for capacity.
`running`	Currently being called.
`completed`	Call finished.
`failed`	Couldn’t be dispatched. `failedReason` carries detail.

Number Pool Status

State of a number managed in a number pool.

Value	Meaning
`provisioning`	Acquiring the number from the upstream provider.
`pending`	Reserved but not yet active.
`active`	Dialable and receivable.
`suspended`	Temporarily disabled.