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Documentation Index

Fetch the complete documentation index at: https://docs.pathors.com/llms.txt

Use this file to discover all available pages before exploring further.

Wire values are case-sensitive — match them exactly.

Call Status

Final status of a call, surfaced in the dashboard, API, and webhook payloads.
ValueMeaning
userHangupThe remote party hung up.
userRejectedThe remote party rejected the call.
agentHangupThe agent ended the call.
userNoAnswerThe user was on the line but never spoke before timeout.
agentNoAnswerNo agent picked up the room.
busyThe line was busy.
invalidNumberThe destination number was rejected as invalid.
voicemailVoicemail was detected on outbound; the agent hung up before speaking.
transferredA successful transfer to a human or another number.
transferFailedTransfer was attempted but failed.
errorThe agent hit an unrecoverable error.
errorTransferredAgent error mitigated by transferring to the fallback number.
sipTrunkFailureSIP layer failed (e.g. provider outage).
unknownOutcome couldn’t be classified — hover the status badge in the dashboard for a hint about what happened.

Dispatch Status

Per-contact state inside a campaign.
ValueMeaning
pendingImported but not yet eligible to dial.
queuedSelected for dialing, waiting for capacity.
runningCurrently being called.
completedCall finished.
failedCouldn’t be dispatched. failedReason carries detail.

Number Pool Status

State of a number managed in a number pool.
ValueMeaning
provisioningAcquiring the number from the upstream provider.
pendingReserved but not yet active.
activeDialable and receivable.
suspendedTemporarily disabled.